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Our Support Promise
< 24h
Response Time
98%
Issue Resolution
24/7
Platform Uptime
100%
Free Support
Frequently Asked Questions
Quick answers to common questions
Getting started is easy! Simply browse our tool categories on the homepage, select a tool that matches your needs, and follow the step-by-step instructions. The Schema Validator is a great starting point for most data analysis tasks.
Yes, absolutely. We process your data securely and temporarily. Files are not permanently stored on our servers. All processing happens in memory and data is automatically cleaned up after your session ends. We follow industry best practices for data security.
Currently, our tools support JSON and CSV files up to 16MB in size. We're continuously adding support for more formats including Excel, Parquet, and XML. Contact us if you need support for a specific format.
We love hearing from our users! Use the contact form below and select "Feature Request" as the inquiry type. Describe the tool or feature you need, and our team will evaluate it for inclusion in our roadmap.
Yes! We offer enterprise solutions including custom tool development, on-premise deployments, API integrations, and dedicated support. Contact us through the form below or email enterprise@anktechsol.com for detailed discussions.
Please use the contact form below and select "Bug Report" as the inquiry type. Include as much detail as possible: what you were trying to do, what happened, what you expected, and any error messages. Screenshots are also very helpful.
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Enterprise Solutions
Need custom tools, on-premise deployment, or dedicated support? We offer enterprise solutions tailored to your organization's needs.
- Custom tool development
- On-premise deployments
- API integrations
- Dedicated support team
- Training and onboarding